GOT A QUESTION ABOUT OUR ACTIVITIES?

Below you will find answers to our most frequently asked questions. You should explore the answers here first before emailing ask@organicfusions.com.au

Additional information can be found in the Terms and Conditions and Privacy Policy documents.

How much do event tickets cost?

Great question…

The cover charge to attend all events is $20. This includes:

  • A thoughtfully planned social activity
  • Event attendance for approximately 90min-3hours
  • Company of like-minded single people
  • Icebreaker activity (in some cases)
  • Host to run event and facilitate connections

There is a $20 cover charge to attend each event. The Dynamo Social Booster or Livewire Social Booster passes remove this $20 cover charge for the ticket price. 

Example: a cinema ticket may cost $15.

Basic ticket would be $15 + $20 = $35 to attend

Dynamo / Livewire ticket would be just $15 to attend. ($20 discount)

What is the benefit of a "Social Booster" package?

Consider how often you want to attend events. If you want to boost your social life, meet more people, or do more stuff, you might attend an event once or twice a week. A Dynamo or Livewire Social Booster would be the best choice. Dynamo and Livewire booster pass holders are entitled to a $20 discount off ALL events… so only end up paying for the activity, meal and/or drink.

Therefore the benefits are:

  • Unlimited opportunities to socialise without paying a cover charge at each event = HUGE SAVINGS
  • With increased event attendance, attendees start to build a real social network.
  • Dynamo and Livewire members have access to all events on the calendar.

Do your events have a specific AGE range?

Some events are OPEN, meaning that any person above the age of 18 may attend. We believe that socialising with people of similar age is less important than hanging out with people who share a common interest. Having said that, a lot of our events suggest a certain age bracket, and this information can be found in the details of each individual event. Age brackets are a guide only, and are completely flexible.

Examples;

Age range: OPEN

Age range: 18 – 24 (+/-)

Age range: 25 – 34 (+/-)

Age range: 35 – 44 (+/-)

Age range: 45 – 54 (+/-)

Age range: 55 – 64 (+/-)

Age range: 65+

ORGANIC FUSIONS will try and offer 1-2 events per month exclusively for each of the above age brackets. This will be based on demand.

Do you host GLBTIQ friendly events?

Yes.

What happens if I have forgotten my password?

You can change your password by clicking “Forgot Password” on the account log in page.

You will receive a link via email, which will prompt you to enter a strong password = 12 characters long, including a symbol and a capital letter.

Can I only purchase Social Boosters / event tickets online? What is Stripe?

Yes. At this stage payment for Social Boosters and event tickets is taken online only.

We take Visa, Mastercard and American Express – processed through Stripe (just like PayPal, but better!).

An SSL certificate is in place to ensure transactions are secure. You can see the URL begins with “https:// ” (Secure Hyper Text Transfer Protocol) –> More info

Do you sell gift vouchers?

Yes… we do offer gift vouchers for Social Boosters and events.

Email your request to sarah@organicfusions.com.au.

You must include:

  • Your name and email address
  • Full name of recipient and their email address
  • Phone us for details on 0414 030 774 to make payment

 

Once payment has been verified, we will create a corresponding voucher to be emailed to you.

Example vouchers:

a) Basic membership + Barefoot Bowls = $15 + $20 = $35.

b) Dynamo Social Booster = $59.

Please allow five business days.

I don't think I'm receiving emails properly...

ORGANIC FUSIONS emails often hide in your promotions folder (Gmail users) or spam folder (Outlook users). Please check.

Also,  “whitelist” (add to your contacts) the email address sarah@organicfusions.com.au to make sure my email doesn’t get “blacklisted” and therefore sent to your spam folder.

How many tickets do you sell per event?

We limit the number of tickets per event to accommodate approximately 20 people. Ideally we have even numbers of males and females however this is not always desired or guaranteed. We believe that by keeping event numbers capped, participants will have greater opportunities and more time to interact with each other to develop connections.

Paid events will go ahead where the minimum of six tickets have been sold.

How long do your events go for?

Most of our events go for two to three hours. You are encouraged to continue socialising with your new friends after the event has ended and the host has left.

How can I view all the events I have tickets for?

Log in to your account.

You will see the options: MEMBERSHIP ACCOUNT, DASHBOARD, ORDERS, DOWNLOADS, ADDRESSES, ACCOUNT DETAILS and LOG OUT. Access your event tickets by clicking on the hyperlinked “access orders” or the ORDERS button.

You will also receive an email confirmation for each ticket you purchase.

What is a QR code and why do I need one?

To register at the event, you will need to present the QR code (barcode) that appears on your ticket. It will be scanned (either on you phone or a print out) to check you into the event. It looks like this…

I can no longer attend an event which I have bought a ticket for. What should I do?

Members should contact ORGANIC FUSIONS via email (sarah@organicfusions.com.au) within 48hours of the event. This period of times allows the event organiser time to try and fill your place. A refund (less administrative costs of $5) will be available in most circumstances except when activities have been pre-paid (or deposits made). You must include your name, phone number, event and ticket number details when notifying us of your cancellation. See Terms and Conditions for further information.

If the host is single, can I ask for her/his number?

The event host(s) should be treated with respect at all times. ORGANIC FUSIONS offers a professional service. 

Please note that ORGANIC FUSIONS management and employees undertake a strict non-dating policy with ORGANIC FUSIONS members.

I have registered for an outdoor event. What happens if the weather is poor?

In most cases the event will go ahead. It is recommended that you check the weather forecast for all events and dress appropriately. This includes being sun-smart, or bringing an umbrella, raincoat, jacket, snow-boots, swim gear, water bottle and snacks. Be prepared!

You will be notified as soon as possible via phone-call / text message / email if an event is cancelled due to weather or unforeseen circumstances. ORGANIC FUSIONS will endeavour to provide a full-refund / credit for the individual event in this case.

I am shy/scared and hesitant to attend events on my own. Can I bring a friend?

We get this question a lot…

Most of us are pretty terrified/anxious/shy when it comes to trying new things. Remember, ORGANIC FUSIONS is not a dating service… You attend events simply to meet new people and have fun. The rest will come naturally if it’s right…

Having said that – YES! You can most definitely bring a friend – so long as they are single, have registered with ORGANIC FUSIONS and purchased a ticket. Tickets are sold on an individual basis. You cannot purchase two tickets.

Most people are shy and nervous when attending their first event. Your host will warmly welcome you and introduce you to new friends if you decide to come alone.

Most events are excellent ice-breaker activities in themselves. Once you make new friends at your first event, you’ll most likely see them again at a future event!

I recently attended an event...how can I share my feedback?

Your feedback is very important and helps ORGANIC FUSIONS to continually improve our service.

We’ll send you a email after an event to ask you one question: How likely is it that you would recommend ORGANIC FUSIONS to a friend or colleague?

Of course, we love when event attendees leave reviews on our social media pages too!

Alternatively, you may like to complete our anonymous survey.

I am running late for the event! What should I do?

In most cases it will be easy to find us, depending on how late you are and what activity we are doing. It is recommended that you plan your journey in advance. Location details are included in each event description. Google Maps and PTV are great tools for planning your journey.

Please contact the host (eg Sarah 0414 030 774) if your plans change last minute. Remember, “no-shows” will have their account suspended and any discounts reversed. For more information, refer to our Terms and Conditions.

As the host will be occupied registering attendees and hosting the event, it may not be possible to answer your call.

How do I upgrade to a Dynamo / Livewire Social Booster?

You will need to choose a Dynamo or Livewire Social Booster … on our JOIN page.

Alternatively, access your account and CHANGE the membership in there.

NB “CASUAL” was the former term for “BASIC”

How can I stop the automatic renewal of my Social Booster?

If you wish to cancel your Social Booster you can do so in the MY ACCOUNT section.

You can simply downgrade to a Basic Member again or cancel completely.

Please note, if you cancel completely, you will no longer have access to the events. Any tickets you had booked will become void. It is advised to cancel your social booster only after you have attended all events you purchased tickets to.

If you attend an event without being a registered member, you will be required to join once more at the event, and pay the balance for any ticket you may have purchased. What a hassle!

I have purchased a Social Booster but have since met someone! How can I cancel?

If you change your mind within 24hours of purchasing a Social Booster, please contact us as soon as possible. Refunds are not available after 24hours of joining. You can cancel your membership in My Account.

Change Membership Cancel Account

Membership Account – change or cancel membership

I have a food allergy / dietary requirements - will I be catered for?

Please contact the venue to make enquiries if you have concerns about your dietary requirements when attending an event which involves food consumption.

Sometimes dietary requirements will need to be to pre-booked for some events. You will be prompted during check-out if this is the case.

It is the responsibility of each attendee to ensure they bring any necessary medications with them to the event eg insulin for diabetics / Epipen if you are at risk of anaphylaxis / inhaler for asthmatics.

You are responsible for your own health and safety. Participate only in events and activities that are suitable for your level of health.

Do you offer any VIP experiences or memberships for elite singles?

Possibly, in the future we ORGANIC FUSIONS may offer VIP Platinum Memberships for members who wish to indulge in luxurious experiences. Think five star restaurants and yacht cruises. These events will be available exclusively to VIP Platinum Members. Write to sarah@organicfusions.com.au to express your interest.

Sarah, can you give me some more details about your background?

Sure – no problem.

I grew up in Geelong.

After secondary school, I completed a Bachelor of Applied Science in Medical Radiations at RMIT in Bundoora.

In 2008 — I caught the travel bug! Have now travelled to 50+ countries…

After six months backpacking through South East Asia, I finally arrived in the UK — my home for the next two years.

Between 2010-2016 I continued to travel abroad and take short-term contracts as a locum Nuclear Medicine Technologist/Bone Densitometrist in various locations around Australia.

I started living in Fremantle in 2012 and fell in love with WA.

It was here that I started practising yoga and discovered permaculture. I also decided that I didn’t want to continue living a mainstream lifestyle.

In 2015, I returned to Geelong at the beginning of the year to be closer to my family. During that time I ran a free, social group called “Live, Love & Learn Geelong.”

Later in 2015, I travelled to Nepal to undertake a 200hr yoga instructor training course.

The following year I completed a Graduate Diploma in Education – Middle Years, through LaTrobe University.

So, most of the last 10+ years has been dedicated to experiences and living a full life.

Early 2017, the opportunity arose for me to start a business. At the time I was single and clueless as to how to meet like-minded people. I’d tried meeting people online, but what I really wanted was to meet people the traditional way – through friends or shared experiences.

So – I created ORGANIC FUSIONS for all single people who prefer to meet in real life.

I met a guy/girl at an event. Can you give me their details? OR Can you tell me which event they are going to next?

At this point, members’ details are confidential and we do not share them with other members of ORGANIC FUSIONS. The best suggestion I have for you is to continue attending events that you enjoy and hopefully you will meet again.

If you are interested in someone at an event… offer them your business card, or your number on a piece of paper at the end. Don’t expect anything in return. If someone hands you a number, accept it with grace.

Respect a person’s choice if they don’t follow up. Do not pressure someone if you sense they are not keen to extend the experience.

Remember… ORGANIC FUSIONS is unable to screen attendees, so you must use your own judgement of character when it comes to connecting with the people you meet.

Do you have a phone number?

Our phone number is 0414 030 774.